2018 December Member Focus

Check out the 2018 December Member Focus! This month, we’re talking to EVA, about holiday security, and more!

The post 2018 December Member Focus appeared first on Educators Credit Union.

from Educators Credit Union https://ift.tt/2EfjvkK
via IFTTT

Thank You For Your Loyalty!

Educators Credit Union deposited nearly $3.1 million into more than 103,000 members’ accounts on Saturday, Dec. 1, 2018 to reward them for their loyalty.

The deposit is the result of Educators Credit Union’s Loyalty Pay Back program. The initiative thanks the credit union’s members based on how many products and services they use with Educators. Members who had three or four services were in tier one, tier two was members with five or six services, and the final tier was for members with seven or more services.

“The Loyalty Pay Back Reward is an opportunity for us to thank members for their commitment to Educators Credit Union,” said CEO and President Linda Hoover. “Thanks to their investment in Educators, we are able to provide first-class service, provide educational resources to students throughout our community and support local charitable organizations in their effort to improve the areas where we live and work.”

Over the last three years, Educators Credit Union has deposited more than $7 million into members’ accounts with Loyalty Pay Back.

The post Thank You For Your Loyalty! appeared first on Educators Credit Union.

from Educators Credit Union https://ift.tt/2Q9HacV
via IFTTT

Educators Credit Union Celebrates Eleven Saver’s Sweepstakes Winners

The second Saver’s Sweepstakes drawing was held on November 15th and eleven Educators Credit Union members were lucky winners of $100.

This month’s Educators Credit Union Saver’s Sweepstakes winners were:

• Johana A.
• Bonnie B.
• Violet B.
• Emily H.
• Janelle K.
• Hannah R.
• Emily Re.
• Emily Ro.
• Valeria S.
• Francisco T.
• Jennifer T.

The Saver’s Sweepstakes is a brand new prize-based savings account created by The Wisconsin Credit Union League with help from several credit unions across the state. Members earn entries into the sweepstakes for every $25 saved each month. They can receive up to six entries monthly. Those entries go towards a $100 monthly drawing, $1,000 quarterly drawing and the $5,000 yearly grand prize drawing.

While the Saver’s Sweepstakes is special because members can win for saving, it was created to help credit union members develop good saving habits.

The next group of winners will be picked in mid-December. For full entry rules and information, visit www.ecu.com/savers.

The post Educators Credit Union Celebrates Eleven Saver’s Sweepstakes Winners appeared first on Educators Credit Union.

from Educators Credit Union https://ift.tt/2KInu9K
via IFTTT

What Can TOM Do for You?

TOM is incredibly helpful. They love to do whatever they can to help make your life easier. That includes being able to assist you with most of your day-to-day transactions.

What can TOM do?

• Make a deposit.
• Cash a check.
• Transfer money.
• Make loan payments.
• Change your address.
• Print direct deposit forms.
• Block a card.
• Order a new debit card.
• Order checks.
• Open special savings shares.
• Close shares.
• Print your transaction history.
• Add travel notes.
• Unfreeze Online Banking.
• Reverse fees.
• Print a Cashier’s Check.
• And more!

Come in to see how TOM can help you today! When you visit TOM, you’ll be connected to one of our personal experience representatives. Personal experience reps are real, local people, working from our Sturtevant location.

See where you can meet TOM today. Just click here.

The post What Can TOM Do for You? appeared first on Educators Credit Union.

from Educators Credit Union https://ift.tt/2E14rHh
via IFTTT

Be a Cyber Monday Champion!

Be a champ this Cyber Monday at www.ecu.com! Leave www.ecu.com with your arm held high and up to $200 on Monday, Nov. 26.

Here’s how:

• Enter the ring and head to ecu.com to apply for a credit card Monday, Nov. 26.
• The available balance must be at least $2,500.
• Body slam this deal by closing on the card by Saturday, Dec. 1, and you get $100.
• Transfer at least $2,500 from a non-Educators credit card to the new card by Saturday, Dec. 1 and you get an additional $100!

This glorious special is only good on Cyber Monday (Nov. 26) on www.ecu.com.

The post Be a Cyber Monday Champion! appeared first on Educators Credit Union.

from Educators Credit Union https://ift.tt/2AoK8PI
via IFTTT

Don’t Spend – SAVE on Black Friday!

 

 

Black Friday Share Certificate Special!

Most of us will spend Black Friday spending money, but you can save at Educators Credit Union. Visit any Educators Credit Union branch on Nov. 23, 24 or 26 and ask to open our Black Friday Share Certificate.

The Black Friday Share Certificate is a 15-month special certificate that comes with a 3.00% APY¹. There’s a $500 minimum to open one and you must use money that’s new to Educators Credit Union.

Don’t wait! Hurry in and take advantage of this limited rate. It’s only available for three days at any Educators Credit Union branch.

 

¹APY=Annual Percentage Yield. Not eligible for an IRA share certificate. The money will be deposited into your Prime Share Savings account once the share certificate matures. Points for Perks or other offers cannot be used to increase this share’s rate. Penalties and other restrictions may apply for early withdrawal. Fees could reduce the earning on the account.
²New money is defined as funds that are not currently held with Educators Credit Union.

The post Don’t Spend – SAVE on Black Friday! appeared first on Educators Credit Union.

from Educators Credit Union https://ift.tt/2PLK5bq
via IFTTT

Travel Safe and Sound!

Whether you’re traveling out of state to see your family this holiday season or going on a vacation to avoid the snow, you want to make sure your cards are safe and ready to use. There’s nothing worse than finally arriving to your destination and realizing your cards are blocked for potential fraud.

Here are some tips to help you ensure spending on your trip goes smoothly.

Call Educators before you travel!

Be sure to add “Call Educators” to your to-do list before you travel. When you call, chat or visit a branch, tell the representative you want to add a travel note to your account.

Be sure to share where you’re going, if you’re driving or flying, how long you’re staying, and when you’ll return. That way when charges come through that are outside of your regular spending pattern and area, it is less likely to be flagged as fraud. You live and work in southeastern Wisconsin, and you’re driving to Texas to see your in-laws. When you add travel notes, Educators’ credit card processor knows that charges at restaurants, gas stations and a hotel along the way are not fraud, just you seeing the sights on the way to your destination!

This is important, even if you use Ctrl, Educators’ card-control app. Our fraud monitoring system checks purchases before they even get to your Ctrl settings, so travel notes are still needed.

Be prepared: Know the numbers

It’s important to understand the fraud monitoring process of your debit and credit card issuer.

The Steps:

• When fraud is suspected, you will receive an automatic email from Educators, and you can reply via email with “fraud” or “no fraud.”
• One minute after the email, you will receive a text message from shortcode 32874, which also has the “fraud” or “no fraud” option.
• If there is no response to the email or text message, you’ll receive an automated phone call to deny or confirm fraud.

It’s a good idea to enter the text code and phone number into your cell phone contacts so know it is a legitimate fraud prevention text message or call should it pop up on your phone while traveling.

As a side note: it’s always important that you keep your contact information up to date with us. If you’re traveling, it’s even more important, especially your cell phone number or email address. That information can be updated in Online Banking or by calling/messaging our Member Response Center at 262.886.5900.

If your card is declined and you don’t receive a fraud notice, you can call us to find out the cause of the denial. Use the numbers in the paragraph above to call and speak to an Educators Member Response Agent. The Member Response Center is open 8 a.m. to 6 p.m., Monday through Friday and 8 a.m. to 1 p.m. on Saturdays. If it’s outside of those hours, you can call 888.526.0404 for assistance with declined transactions on Educators credit or debit cards.

If your card is declined

It happened. Your card got declined. Here are some things to check that might resolve the issue quickly, and before you have to call Educators.

If you use Ctrl there are several settings that may be causing the denial.

1. Is the card turned off? If you usually keep your credit card turned off, it may have slipped your mind to turn it back on before using it on vacation or for a specific purchase.
2. Is there a location setting on? If you have “My Location” on for that card, and your phone is unable to detect or find your location, turn the “My Location” setting off and try the card again.
3. Are you overseas? Another location setting in Ctrl is “Block International.” If it’s on and you’re trying to use your card in Canada, Mexico or another country that is not the US, it will be declined.

It is also important (so important, we’re repeating it for you skimmers) to let us know you’ll be traveling. Notes can be added to your account so purchases that are outside your normal spending habits and locations (e.g., shopping and a hotel stay in another state) aren’t flagged as fraud. As we said above, fraud-monitoring blocks kick in before the charge gets to your Ctrl setting, so travel notes are still very important.

Happy travels!

The post Travel Safe and Sound! appeared first on Educators Credit Union.

from Educators Credit Union https://ift.tt/2TuIvbV
via IFTTT